Delivery Information
Pre-Ordering:
You can place orders for any future date you require using the date selection calendar in the checkout. This gives you the freedom to have all of your gifts organized early.
Where Do We Deliver:
We deliver fast across 99% of Australia however some Islands and highly remote areas may not be available. Our sales team will advise you if your selected destination falls within one of these zones.
How Much Does Delivery Cost:
1 hamper to any location “YES ANY LOCATION AUSTRALIA WIDE” only $16.00
Additional gifts to the same address $8.00 each
Delivery fee is in most cases capped at $96.00 for bulk orders to the same address. The capped bulk price will not always apply to very remote and rural destinations this will be assessed at the time of ordering. Please call our friendly gift consultants on 1300 663 989 for bulk order quotes as discounts may apply.
How Is My Hamper Packaged for Transporting:
Your hamper is transported in a protective packaging carton. To ensure each hamper arrives in perfect condition we use enviro-foam a biodegradable protective solution. Environmentally friendly this acts as a cushion and has excellent insulating qualities. In warmer months in selected hampers such as our cake range and chocolate bouquets cooling packs are discretely placed to ensure freshness upon arrival.
What Happens Upon Delivery:
Our friendly couriers will personally deliver your gift hamper to the recipient’s door. If the receiver is not at home the hamper will be left in a safe sheltered place by the door, if deemed to be unsafe a calling card will be left so the receiver can contact our courier directly to organize a suitable time for re-delivery. If delivery is to a workplace, hospital or hotel our courier will follow the procedures required by the site to make delivery to the recipient within the guidelines required by the site.
How Is My Hamper Prepared:
Your hamper is prepared fresh on our premises by our dedicated packing team, once your gift is prepared it is professionally machine wrapped to ensure each fantastic product remains perfectly in place. Your gift hamper will then be lovingly bowed with bright beautiful ribbons colour specific to the occasion. As a final touch of elegance, we add a delightful swing tag gift card laser printed with your personal gift message.
Delivery is generally next business day anywhere in Australia if ordered by 3pm the previous day, if we are unable to meet your specified delivery date, we will contact you by phone or email to discuss your options.
All deliveries are made Monday to Friday during business hours.
For Residential deliveries hampers will be left in a safe place if the recipient is not home at the time of delivery.
What Do Our Customers Think About Us?
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