About Us

 

Our vision

In 1999 Macarthur Baskets was established with a vision to create a range of gifts with originality that would be decadent, impressive yet affordable...and we did!
Now over 15 years on we continue to service a growing number of clients from the corporate, business & private sectors. With the freedom of the internet we also service a growing number of customers from around the world.

We continue to update our products, website and service to ensure our customers have a pleasant shopping experience with every purchase. 

Our Goal is to ensure our customer receives a completely satisfying service.

 

 

Our service values

- Understand your business and work with you in partnership.
- Provide advice and information based on experience and networks we have established across Australia and around the world.
- Be commercially focused and deliver services that are tailored to your needs.
- Be professional and highly motivated to help your business.
- Be flexible and responsive in meeting your particular needs.

 

 

 

 

Our service standards

- We value the information you give us and will maintain confidentiality.
- We will clearly explain our service offerings and advise you on which ones will best meet the needs of your business.
- Macarthur Baskets will explain any fees and provide you with a written quote before commencing work on your behalf.

 

 

 

Help us to help you

- Brief us clearly about your products or services and business objectives.
- Let us know how we might improve our services and/or when we have done a good job.

 

 

 

Feedback

We welcome your feedback. Simply call us or send us an email. If you have a problem you need resolved please raise it with the staff member concerned.

 

Management & staff at Macarthur Baskets would like to take this opportunity to thank you for taking the time to view our on-line store and look forward to assisting you with your gift requirements.

The Macarthur Baskets Team!